Important Changes to the Clinic and Boutique Starting February 1, 2023

acupuncture, Uncategorized

ACUPUNKTURE CLINIC CHANGES: PRICING, POLICY & STORE HOURS

Starting February 1, 2023, here is the current pricing for all appointments, which is a reflection of both the increased operating costs over the past few years as well as the ongoing expansion of knowledge and offerings:

Private Pay Patients:
Initial Consultation and Treatment: $135.00
Follow up Treatments: $110.00 

4 Pack Follow up Treatments: $400 (saves you $10 per treatment)

*If you are a current patient and wish to prepay for one package at the current rate of $360 per 4 pack ($90 per session) you may do so before February 1, 2023 and use this package moving forward to cover any future treatments.

Insurance Pay Patients: It is your responsibility to tell us if your insurance has changed.

Copays, Co-Insurance, and Deductibles are your responsibility and are due at the time of treatment. If your plan is subject to a deductible, you are responsible for the amount covered by your insurance per treatment until your deductible has been met. Generally, we will know the copay amount up front prior to your treatment but it may take up to 4 weeks to get an insurance Explanation of Payment (EOP) processed and know your exact coinsurance amount or deductible amount due per treatment. The coinsurance amount is a percentage of what is paid by insurance. The deductible amount is the full treatment rate paid by insurance which varies by insurance and is subject to our contracted rates. This deductible charge may be anywhere from $87-$120 depending on what your insurance covers. Until this amount is determined, we will hold a credit card on file and then contact you prior to charging you to let you know what is due when your EOP is returned by the insurance company.

Cancellation Policy: If a follow-up acupuncture appointment is not cancelled at least 24 hours in advance via text/phone call to 508-507-8015 or email to franklinacupunkture@gmail.com you will be charged the full rate of your missed session.

Late Cancellation/No-Show fee: $110 or 1 acupuncture session deducted from your package plan. Late Cancellation/No-Show fees will not be covered by your insurance company.

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you are preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book.

In certain emergency situations or in light of COVID19 infection or illness, your late cancellation/no-show fee may be waived. It is at the sole discretion of the practitioner to decide if your missed appointment qualifies for a one-time waiving of the fee.

Other changes starting February 1st: The Boutique will no longer be open on Sundays.

Whimsical Wellness Boutique Hours:

Monday, Weds, Thursday, Friday 1-7pm

Saturdays 10-2pm

Closed Tuesdays and Sundays

Thank you for being a part of our Community of AcuPUNKs and we hope you have a safe and healthy 2023! If you have any questions about the above changes please contact the clinic directly.

-The AcuPUNKture Team