Below are some of the important changes we have made:
-Patients are required to sign a waiver acknowledging COVID-19 risk before entering the clinic and receiving treatment.
-Per order of The Department of Public Health of Massachusetts, Effective May 29, 2021, masks continue to be required for BOTH vaccinated and unvaccinated individuals at all times in Health Care Facilities. Our Wellness Boutique is linked to our Acupuncture clinic so please wear a mask at all times when browsing retail or on the second floor of the building. A mask will be provided for you if you do not have one.
-Please do not bring friends or family members to acupuncture appointments. Only one client is allowed in the treatment room at all times. The only exception is if a child (18 years or younger) is receiving treatment; in this case one parent or legal guardian can be present in the room with them.
-Patients will be screened before acupuncture appointments. This will include our staff taking your temperature and asking if you are currently experiencing any COVID symptoms. The clinic will turn away any client who has a temp and/or does not pass all screening questions.
-Cancellation fees are temporarily waived for COVID related concerns; if you think you or anyone you have interacted with might have been exposed to COVID-19, please call and let us know so we can reschedule your appointment. A negative COVID-19 test result will be required to rebook in these circumstances.
-Patients are required to use hand sanitizer or wash their hands upon entering the clinic.
-Patients and staff are required to wear masks at all times. The one exception will be while in treatment the patient can choose to remove their mask in the private treatment room however the practitioner will wear a mask and face shield at all times. If you do not have a mask or forget yours at home, we have them available outside the door to our office on the second floor.
In addition to the above changes, we are complying with CDC Sanitization Guidelines by:
-Disinfecting all high-touch areas after use, such as doorknobs, light switches, treatment tables, chairs, water dispenser handles and the bathroom.
-Licensed Acupuncturists will wear face masks and a face shield as well as protective outerwear at all times.
-Installing HEPA air filters in each treatment room and the front desk area.
-Replacing fabric sheets with vinyl covers and table paper in treatment rooms.
-Enforcing social distancing of at least 6 feet. Please be mindful of others while walking through the clinic.
-Continuously screening staff for COVID-19 symptoms and implementing our exposure control plan and protocols as needed.
-Installing no-touch trash bins, no-touch paper towel dispensers and hand sanitizer stations in the bathroom and throughout the clinic. There will also be covered metal bins in each room for soiled top sheets to be stored for sanitizing at the end of the day.
*Keeping our patients safe and healthy is our top priority. We will be continuously reviewing and updating our policies and procedures based on guidance from the CDC and Massachusetts state guidelines. To stay up to date with this information please visit our website regularly and pay attention to signs throughout the office.